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Jämting, Hanna, 2009. Communication at the Swedish Environmental Protection Agency : an investigation of the communication between the Swedish Environmental Protection Agency and the County Administration Boards. Second cycle, A1E. Uppsala: SLU, Dept. of Urban and Rural Development

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Abstract

This thesis investigates what a sample of employees the Swedish County Administration Boards think of their communication with the Natural Resources Department at the Swedish Environmental Protection Agency. Further the study includes an investigation of how employees at the Natural Resources Department perceive their external and internal communication. The result shows that in general the external communication between the counties and the Natural Resources Department works well but there are however some problems. The main problems mentioned are that the counties sometimes receive mixed messages from different units within the department and also that the county administrators want more face-to-face meetings with employees at the department. The internal communication is also perceived as problematic by some of the informants. The main conclusion is that it is important to improve the internal communication before the problems with the mixed messages to the counties can be prevented. The internal communication can be strengthened by encouraging and improving relations between the different units.

Main title:Communication at the Swedish Environmental Protection Agency
Subtitle:an investigation of the communication between the Swedish Environmental Protection Agency and the County Administration Boards
Authors:Jämting, Hanna
Supervisor:Hallgren, Lars
Examiner:Hansen, Hans Peter and Westberg, Lotten
Series:UNSPECIFIED
Volume/Sequential designation:UNSPECIFIED
Year of Publication:2009
Level and depth descriptor:Second cycle, A1E
Student's programme affiliation:NG001 Environmental Communication and Management - Magister (1year master) Programme 60 HEC
Department:(NL, NJ) > Dept. of Urban and Rural Development
(LTJ, LTV) > Dept. of Urban and Rural Development
Keywords:The Swedish Environmental Protection Agency, Internal communication, External communication
URN:NBN:urn:nbn:se:slu:epsilon-8-200
Permanent URL:
http://urn.kb.se/resolve?urn=urn:nbn:se:slu:epsilon-8-200
Subjects:Public administration
Social sciences, humanities and education
Language:English
Deposited On:11 Sep 2009 08:52
Metadata Last Modified:20 Apr 2012 14:09

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