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Yang, Edmond, 2010. Environmental management : communication and conflict during environmental inspection : a case study of Uppsala Municipality (Sweden) . Second cycle, A1E. Uppsala: SLU, Dept. of Urban and Rural Development



To avert environmental degradation, the governments of most nations have put in place environmental regulations to ensure sustainable development. But environmental laws can not solve the problem alone; communication is an important tool in ensuring environmental regulation and avoiding conflict during the process of environmental inspection. The aim of this paper was to study the role of communication in environmental inspection. Interviews were used as the principle method for data collection.

Results obtained revealed that lack of communication led to conflict between the environmental inspectors and the economic operators. Strategies were used by both the inspectors and their clients to avoid conflict or to avoid misunderstanding escalating in to conflict. It was also revealed that the clients saw the inspectors as having power of sanctioning them, and that trust existed between the inspectors and their clients. One other finding was that environmental inspections made use of participatory approach. This ensured that the opinions of both the inspectors and their clients were taken in to account during inspection thus making it possible for the exploration of both parties' perspectives

Main title:Environmental management
Subtitle:communication and conflict during environmental inspection : a case study of Uppsala Municipality (Sweden)
Authors:Yang, Edmond
Supervisor:Hallgren , Lars
Examiner:Hansen, Hans Peter
Volume/Sequential designation:UNSPECIFIED
Year of Publication:2010
Level and depth descriptor:Second cycle, A1E
Student's programme affiliation:NG001 Environmental Communication and Management - Magister (1year master) Programme 60 HEC
Supervising department:(NL, NJ) > Dept. of Urban and Rural Development
(LTJ, LTV) > Dept. of Urban and Rural Development
Keywords:environmental protection, power, communication, environmental inspectors, conflict, trust
Permanent URL:
Subject. Use of subject categories until 2023-04-30.:Nature conservation and land resources
Documentation and information
Economics and management
Land economics and policies
Deposited On:17 Aug 2010 13:14
Metadata Last Modified:20 Apr 2012 14:15

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