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Xue, Qing, 2024. Exploring planners’ facilitation styles in public participation : an inductive analysis. Second cycle, A2E. Uppsala: SLU, Dept. of Urban and Rural Development



This thesis addresses the underexplored area of facilitation within public participation processes, particularly focusing on the strategic communication of the planners working as facilitators. Through inductive analysis with the help of grounded theory, this study developed a content analysis approach. It employs a set of analytical categories —functional element, turn, and episode —to track and make sense of both verbal and non-verbal actions of facilitators from a functional perspective. The research conducted a case study, reviewing the facilitation practice in public consultation of a large regional planning project in the United States. The results provided thick descriptions of facilitation styles and revealed various communicative characteristics in facilitation. This study proposes a preliminary categorization to describe and classify facilitation styles. In this categorization, different styles are categorized as variants with secondary characteristics under two primary types. Richness and complexity are introduced as new metrics to measure facilitators’ strategic communication. This tentative categorization, combined with the analytical categories, can be seen as a step toward a more nuanced classification of facilitation styles.

Main title:Exploring planners’ facilitation styles in public participation
Subtitle:an inductive analysis
Authors:Xue, Qing
Supervisor:Westin, Martin
Examiner:Calderon, Camilo
Volume/Sequential designation:UNSPECIFIED
Year of Publication:2024
Level and depth descriptor:Second cycle, A2E
Student's programme affiliation:NM026 Environmental communication and management - Master's programme
Supervising department:(NL, NJ) > Dept. of Urban and Rural Development
(LTJ, LTV) > Dept. of Urban and Rural Development
Keywords:facilitation, public engagement, participatory planning, deliberative democracy, collaborative governance, communication, content analysis
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Deposited On:01 Jul 2024 06:24
Metadata Last Modified:05 Jul 2024 01:20

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